Privacy Policy

Information We Collect

When you interact with QuantumEasts, we may collect several types of information to provide you with our financial education services. This includes information you provide directly, such as when creating an account or contacting our support team.

Personal Information

• Full name and contact details including email address and phone number
• Account credentials and profile information
• Educational background and trading experience level
• Communication preferences and course selections

Technical Information

We automatically collect certain technical data when you visit our website. This helps us understand how our platform is being used and allows us to improve your experience.

• IP address and device information
• Browser type and operating system details
• Page views, click patterns, and session duration
• Referral sources and search terms used

How We Use Your Information

Your information serves specific purposes related to delivering quality financial education. We believe in transparency about how your data helps us serve you better.

We personalize your learning experience based on your stated goals and progress through our courses. This might include recommending specific modules or suggesting additional resources that align with your interests in stock market fundamentals.

Data Sharing and Third Parties

We maintain strict controls over data sharing. Your personal information stays within our trusted network of service providers who help us deliver educational content and maintain our platform.

Service Providers We Work With

• Cloud hosting providers for secure data storage and platform reliability
• Email service providers for course updates and educational newsletters
• Analytics platforms to understand user engagement and improve content
• Payment processors for handling subscription transactions securely

Each third-party provider must meet our data protection standards. We never sell your personal information to marketers, data brokers, or advertising companies. When we share data, it's always for specific operational purposes and under strict confidentiality agreements.

Your Rights and Choices

You have significant control over your personal information. These rights apply regardless of where you're located, and we've designed simple processes to help you exercise them.

Access and Portability

Request a complete copy of all personal data we hold about you. This includes your profile information, course progress, communication history, and any other data associated with your account. We'll provide this in a commonly used, machine-readable format within 30 days.

Correction and Updates

Update your information directly through your account settings, or contact us if you notice any inaccuracies. We'll correct errors promptly and notify any third parties who received the incorrect information.

Deletion and Erasure

Request deletion of your account and associated data. We'll remove your information within 60 days, though we may retain certain records for legal compliance purposes. Some anonymized usage statistics might be preserved for research and platform improvement.

Marketing Preferences

Unsubscribe from marketing emails at any time using the link in our messages, or adjust your communication preferences in your account dashboard. This won't affect important service-related communications about your courses.

Data Security and Retention

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Security Measures

• Encryption in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Monitoring systems to detect and respond to potential security incidents

How Long We Keep Your Data

Active account information is retained while your account remains open and for two years after closure. Course progress and educational records may be kept longer to support ongoing learning and certification programs. Marketing data is deleted within one year of your last engagement unless you've specifically consented to longer retention.

We regularly review our data retention practices and delete information that's no longer necessary for our educational services or legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Understanding how these work helps you make informed choices about your privacy.

Types of Cookies We Use

• Essential cookies for basic website functionality and security
• Performance cookies to understand how visitors use our site
• Functional cookies to remember your preferences and settings
• Targeting cookies for relevant content recommendations (with your consent)

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website features, but won't prevent you from accessing our core educational content.

International Data Transfers

Some of our service providers and partners are located outside Vietnam. When we transfer your data internationally, we ensure appropriate protections are in place to maintain the same level of security and privacy you expect.

We use standard contractual clauses approved by data protection authorities, along with additional technical and organizational measures. These transfers are necessary to provide our global educational platform and connect you with the best available financial education resources.

Safeguards for International Transfers

• Contractual commitments requiring equivalent data protection standards
• Regular audits of international partners' security practices
• Data minimization to transfer only necessary information
• Encryption and secure transmission protocols for all data transfers

Children's Privacy

QuantumEasts' financial education programs are designed for adults aged 18 and older. We don't knowingly collect personal information from minors under 18 years of age.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

For educational institutions wanting to incorporate our content into curricula for students under 18, special arrangements and parental consent procedures would need to be established before any data collection occurs.

Changes to This Policy

We review and update this privacy policy annually, or more frequently if significant changes occur in our data practices or legal requirements. When we make substantial changes, we'll notify you through multiple channels.

Minor clarifications or administrative updates might be made without individual notification, but we'll always update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.